Mission
Prevent and respond to emergencies while protecting lives, property and the environment through trained personnel, suitable equipment and teamwork.
Emergencies · Prevention · Service
We protect lives, property and the environment
We work for a safer community through prevention, emergency response and public education.
- Timely response
- Ongoing training
- Community commitment
Emergency response Available 24/7
Institutional emergency line +57 301 757 5080
Direct assistance from the Soledad Volunteer Fire Department during emergencies.
Call now- Stay calmSpeak clearly
- Give your locationProvide landmarks
- Follow instructionsDo not hang up early
24 h Permanent availability
03 Fire-response lines
Direct channel Institutional emergency assistance
100% Commitment to the community
Our institution
More than two decades serving Soledad.
Legal status No. 000016 · January 11, 2000
The Soledad Volunteer Fire Department began as a community initiative to provide an organized response to fires and other emergencies in the municipality, driven by the commitment of men and women with a vocation for service. It was established as a nonprofit organization and obtained its legal status (Personería Jurídica No. 000016) on January 11, 2000, formalizing its mission to protect the lives, property and environment of the people of Soledad.
Today, the Soledad Volunteer Fire Department is one of the leading emergency organizations in Atlántico. It provides service around the clock and responds to thousands of emergencies every year. Its growth reflects a permanent commitment to public safety and to adapting to new risks arising from the municipality’s rapid urban and industrial development, while keeping volunteer service, discipline and the protection of human life as its core principles.
Vision
Be recognized as a leading fire department in the region, with high standards of quality, innovation and excellence in risk management.
Institutional values
Service, discipline, respect for life, teamwork, responsibility and continuous learning.
Community commitment
We work with the community to build a safer, better prepared and more resilient environment.
Service areas
Capabilities that protect the community.
Prevention, response and technical assistance when they are needed most.
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Fire response
Technical response to structural and vehicle fires and other fire-related incidents.
Learn more: Fire responseRescue
Response to incidents requiring specialized access, extraction and protection operations.
Learn more: RescueRisk management
Preventive actions, community guidance and emergency preparedness support.
Learn more: Risk managementTraining
Training programs for companies, communities and organizations.
Learn more: TrainingInspections
Safety condition verification and fire-protection guidance.
Learn more: InspectionsCommunity support
Campaigns and educational activities that strengthen prevention culture.
Learn more: Community support Operational capability
Resources ready to serve.
Learn how our vehicles, machinery, equipment and personnel are organized to support prevention and institutional response.
Explore our capability- Vehicle fleet
- Machinery and equipment
- Personnel
- Responsible information
Prevention culture
Prevention starts before an emergency.
Preparedness reduces risk, protects people and enables a safer response.
Request guidance- 01
Identify risks
Identify heat sources, fuels, electrical installations and evacuation routes.
- 02
Prepare a plan
Assign responsibilities, meeting points and communication channels.
- 03
Practice and improve
Run drills, review the results and update safety measures.
News
News, campaigns and activities.
Official information of public interest for the community of Soledad.
Community prevention
Campaign
My Neighborhood Prevents
Institutional campaign activities and results.
Read article: My Neighborhood Prevents: safety starts with the communityTraining
Training
Training and preparedness
Training activities for staff, businesses and the community.
Read article: Emergency training and preparednessService
Institutional information
Community actions
Services, announcements and recommendations of public interest.
Read article: Actions and channels that support the community Guidance
Before contacting us.
Quick information to help you choose the right channel and receive better assistance.
Go to contactWhen should I call the emergency line?
When there is an emergency or an immediate risk to people, property or the environment. Use the other institutional channels for administrative requests.
Can I request training?
Yes. Select “Training” in the form, describe your organization and needs, and our team will guide you through the process.
How do I request prevention or inspection information?
Use the contact form and describe the location, the type of facility or community and the guidance you need.